Melody Riefer, M.S.W., is a senior program manager at Advocates Human Potential, Inc. (AHP). Ms. Riefer provides consultation to behavioral authorities on many aspects of recovery-oriented systems. During her more than 30-year career, Ms. Riefer has worked as a practitioner, manager, educator, and consultant—accruing expertise in policy and organizational development, community service management and service delivery, and implementation sciences. Recent Substance Abuse and Mental Health Services Administration (SAMHSA) work includes her roles as content expert and facilitator for webinar series under Bringing Recovery Supports to Scale Technical Assistance Strategy (BRSS TACS), Recovery to Practice (RTP), and State Technical Assistance (TA) for block grant planning councils across the nation.
Before joining AHP in 2015, Ms. Riefer worked as a trainer and consultant focusing on recovery support services and systems. Her projects included developing implementation and training protocols for shared decision making, consulting with state and local behavioral health authorities; developing infrastructure solutions for statewide mental health consumer networks, models of advocacy, alternative dispute resolution, and ethics/boundaries; and creating curricula for certification and training processes for Medicaid reimbursable peer services. Her professional work is grounded in her lived experience with psychiatric disorders as an individual and family member.