Projects & Impact

AHP has built its business on applying best practices, many of which we have helped to shape, and real-world, hands-on knowledge to improving systems and business practices for our clients.

In all of the work that we do, we are guided by our mission to improve health and human services systems of care and business operations to help organizations and individuals reach their full potential.

Search Projects by Category

Select items in one or more of four categories to find relevant project types:

Something went wrong please try again later.

Detroit Wayne Mental Health Authority [DWMHA] (formerly Detroit-Wayne County Community Mental Health Agency [D-WCCMHA])

Detroit Wayne County Community Mental Health Agency (D-WCCMHA) engaged AHP in 2006 to provide and coordinate technical assistance and evaluation services for eight community mental health centers that received new funding to develop and operate supportive housing and supported employment initiatives. AHP helped implement these Substance Abuse and Mental Health Services Administration (SAMHSA) evidence-based practices (EBPs) to fidelity, together with ensuring the client and its stakeholders had access to timely and ongoing information on program performance.
 
Work occurred over many years (from 2006 through 2015) and involved many tasks and elements. Following are highlights of some of this work:
 

  • 2006–2011: AHP defined and developed a sustainable strategy to implement supported employment and housing initiatives. It also developed guidelines to assist providers in implementing these practices. AHP senior staff facilitated numerous onsite strategic planning and operations management sessions for executive leadership of the nine agencies in the initiative. Other work during this time included:
    • Development of bi-annual fidelity assessments of supported employment and supportive housing models implemented by provider agencies;
    • Provision of extensive on- and off-site technical assistance, training, and mentoring;
    • Development and design of e-learning courses on 1) Permanent Supportive Housing; 2) Planning for Housing; and 3) Role of Housing in Recovery; and
    • Performance of process/outcome evaluations of supported employment and supportive housing initiatives by conducting key informant focus groups and individual-level data collection
       
  • 2011-2015: AHP’s work focused on supported housing initiatives during this period. Key accomplishments include:
    • Redesign of outcomes evaluation to facilitate performance monitoring along with providing technical assistance in the form of training development and implementation;
    • Performance of an overhaul of existing quantitative consumer-level evaluation data, working closely with a local evaluator and project stakeholders. The new system led to a marked increase in provider program engagement that allowed delivery of monthly performance data for eight providers serving 200 active consumers; and
    • Planning and implementation of nine site visits to evaluate provider agencies on an annual basis.
       
  • 2012-2013: AHP worked together with a planning team to design curriculum and develop priority messaging. AHP gathered feedback on draft materials that resulted in development and implementation of a two-day onsite GOI training session, as well as two new online training courses, including:
    1. Critical Time Intervention (CTI) and Permanent Supportive Housing; and
    2. General Organizational Index (GOI) and Permanent Supportive Housing.
 
In addition, AHP implemented a plan to gather service use data for both supportive housing and employment consumers that expanded descriptive information on consumers served. This data demonstrated a reduction in costly inpatient and crisis-related service use following supported employment and supportive housing program enrollment.
 
Related resources and publications:

Developing a Strategic Plan and Pro Forma to Help a Midwestern Provider Association Form a Behavioral Health Network

This provider association engaged AHP to help form a provider network from among its members. AHP developed a robust strategic business operational plan and pro forma by performing in-depth analyses of key business operations areas and developing an action plan. Building on that work, AHP then facilitated the implementation planning process for credentialing and billing. As a result, AHP delivered a comprehensive roadmap outlining the functional processes to institute and a set of recommendations and procedures to help launch the desired network.

Heartland Health Outreach Research Technical Assistance Project

AHP worked with Heartland Health Outreach (HHO), a community-based organization that provides medical, dental, behavioral health care and housing to vulnerable populations, to identify organizational research strengths and program evaluation needs. AHP conducted key stakeholder interviews with HHO administrators, reviewed HHO research implementation strategies, and recommended health care reform-related performance measurements. AHP also worked with HHO leadership to disseminate its research-related projects at a national level.
 
Related resources and publications:
 
  • Pickett, S.A. & Batia, K. (2015). Integrated Health Care for People with Psychiatric Disabilities: Introduction to the special issue. American Journal of Psychiatric Rehabilitation, 18(1), 1-4. Retrieved from www.tandfonline.com/doi/full/10.1080/15487768.2015.1001689.
  • Pickett, S.A., Luther, S., Stellon, E., & Batia, K. (2015). Making Integrated Care a Reality: Lessons Learned From Heartland Health Outreach's Integration Implementation. American Journal of Psychiatric Rehabilitation, 18(1), 87-104. Retrieved from www.tandfonline.com/doi/full/10.1080/15487768.2015.1001698

Integrated Health Care for African Americans with Mental Illness who are Homeless

AHP is collaborating with the Illinois Institute of Technology (IIT) to develop, implement and pilot-test an integrated behavioral health and primary care intervention for homeless African Americans with mental illness. Funded by the National Institute of Minority Health and Health Disparities, in this project, peer navigators—African Americans with lived experience of homelessness and behavioral health problems—connect homeless African Americans with mental illness to medical and mental health care, helping them “navigate” these complicated health systems. AHP and IIT are conducting a randomized controlled clinical trial examining the effectiveness of peer navigators in improving health outcomes for this vulnerable population.
 
Related resources and publications:
 
  • Corrigan, P.W., Pickett, S., Kraus, D., Burks, R., & Schmidt, A. (2015). Community-based participatory research examining the health care needs of African Americans who are homeless with mental illness. Journal of Health Care for the Poor and Underserved, 26(1), 119-133. Retrieved from http://www.ncbi.nlm.nih.gov/pubmed/25702732.
  • Corrigan, P.W., Pickett, S.A., Batia, K., & Michaels, P.J. (2014). Peer navigators and integrated care to address ethnic health disparities. Social Work in Public Health, 29, 581-593. Retrieved from http://www.ncbi.nlm.nih.gov/pubmed/25144699

Positioning a Provider of HIV/AIDS Services in the Managed Care Market

AHP developed a strategic plan for this nonprofit provider of services for individuals with HIV/AIDS, focused on new products and services arising from health care reform opportunities, specifically guiding the organization in expanding its services to managed care organizations (MCOs). Once in place, the plan laid a foundation for AHP to help the client develop proposals to solicit contracts for specialized managed care services to the HIV/AIDS and other vulnerable populations. These proposals were submitted to major managed care insurers with plans targeting the Medicaid long term care services markets.

Rosecrance Patient Outcomes Project

Rosecrance Health Networks, a private, not-for-profit behavioral health organization, contracted AHP to analyze its residential treatment data in order to help Rosecrance highlight how its services help adolescents and adults struggling with substance use disorders recover and reclaim their lives. Working with Rosecrance leadership, AHP identified the most compelling information on patient recovery and program success, and made recommendations on how Rosecrance might use those results in marketing its services. As part of this process, AHP examined how Rosecrance meets national and state quality indicators of effective substance use treatment.

Supporting the Illinois Alcoholism and Drug Dependence Association in its Advocacy for Substance Use Disorder and Mental Health Services

AHP has supported long-time client and partner, the Illinois Alcoholism and Drug Dependence Association (IADDA), on several key policy, marketing, and system design initiatives. In 2012, AHP reviewed and analyzed state insurance laws and regulations, and made recommendations concerning substance use disorder (SUD) policy and coverage. Subsequently, in light of Illinois’ decision to expand Medicaid in a coordinated care organization context in 2013–2014, AHP conducted an environmental scan to identify gaps in the statewide system of care that, if filled adequately, would result in an “ideal system design.” In 2014, AHP provided a review and set of recommendations for cost rates of behavioral health services in Illinois. The resulting document showed current rates were under national norms, and the data was used by IADDA in lobbying efforts to adjust provider rates in the state.

The Intersection of Violence Against Women and HIV/AIDS: A Cross-Training Guide for Service Providers Office of Women’s Health

AHP received a grant from the Office of Women’s Health (OWH) to research, revise, and then implement a pilot cross-training program for community domestic violence and HIV/AIDS agencies in four cities across the United States to enhance their services to vulnerable, abused women who were either infected or at risk for HIV/AIDS. By educating each agency on the subject matter of the other agency and encouraging collaboration between them, AHP’s goal was to ensure that no matter how the woman entered the system for services, whether through the domestic violence or HIV/AIDS door, both issues would be addressed. After recruiting the requisite service agencies in cities in four states, revising the five-part curriculum and developing presentations, AHP conducted web-based and onsite trainings, including joint sessions with both agencies. The project included a final report that will empower OWH to roll out a national training program.