Projects & Impact

AHP has built its business on applying best practices, many of which we have helped to shape, and real-world, hands-on knowledge to improving systems and business practices for our clients.

In all of the work that we do, we are guided by our mission to improve health and human services systems of care and business operations to help organizations and individuals reach their full potential.

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Recovery to Practice

From 2014 to 2018, under a contract with SAMHSA, AHP led the Recovery to Practice (RTP) workforce initiative to expand and integrate recovery-oriented care delivered by behavioral health providers across systems and service settings. The purpose of the RTP project was to help SAMHSA promote and support person-centered, recovery-oriented principles and practices as integral to multidisciplinary treatment and services for people diagnosed with serious mental illnesses and/or substance use disorders.  

 

Primarily a workforce development project, RTP helped improve and supplement the skills and competence of practitioners across disciplines—including physicians and other medical personnel, therapists and social workers, and peer specialists and those who provide support services. Through RTP, SAMHSA built a comprehensive suite of online educational resources for understanding, providing, and improving recovery-oriented services. 

 

RTP addressed applications and recovery-oriented practices within multidisciplinary services and integrated settings. As part of the contract, the RTP team

 
  • Redeveloped and expanded SAMHSA’s RTP website
  • Created quarterly newsletters and other resources
  • Provided technical assistance and educational events to help promote and support recovery-oriented approaches in integrated and multidisciplinary settings
  • Created new training modules on interdisciplinary service approaches and homelessness
  • Developed decision support resources for clinicians 

AHP hosted a series of 48 multifaceted, multidisciplinary, far-reaching education programs consisting of continuing education unit (CEU)–approved webinars and a resource-rich companion newsletter on a variety of recovery-oriented topics, including homelessness and housing instability, engagement, recovery-oriented approaches to medication, and recovery-oriented cognitive therapy (CT-R). Participants gave these webinars an overall effectiveness rating of 98 percent. 

 

In addition to webinars, AHP created two SAMHSA-approved multi-module virtual learning courses: Integrated Practice in Primary and Behavioral Health, and Information for Peer Specialists Working with People Experiencing Homelessness.  

 

AHP also completed a robust set of CEU-carrying clinical decision support materials for physicians and other practitioners. The virtual courses blended evidence-based medicine with a recovery orientation and focused on recovery-oriented prescribing practices, co-occurring disorders, and clozapine. Mindful of the needs of this professional audience, AHP developed six podcasts that focused on complex clinical considerations around psychotropic medication, including recovery-oriented approaches to prescribing, choosing the right medication at the right time, prescribing multiple medications, treating pregnant women, the intersection of serious mental illness and chronic pain, and prescribing long-acting injectable medications. 


National Veterans Technical Assistance Center (NVTAC)

The National Veterans Technical Assistance Center (NVTAC) was a partnership among AHP, the National Coalition for Homeless Veterans, and the U.S. Department of Labor’s Veterans Employment and Training Services. Led by AHP and funded under a cooperative agreement for four years, the NVTAC supported the mission of the Homeless Veterans Reintegration Program (HVRP) and its stakeholders. We assembled a cadre of experts knowledgeable about veteran homelessness, workforce development, and adult learning that included veterans committed to helping their service member colleagues.

We tapped the experience of practitioners in the field by facilitating peer-to-peer learning in our national virtual learning community; spotlighting individual grantees and their staff to inform the field and through regional face-to-face events. AHP worked with grantees and convened experts to establish 10 best-practice elements showcased on the NVTAC website and supported implementation through webinars and training.
 
Our work was responsive to our client’s needs. When Hurricane Harvey hit the Gulf Coast, we reached out to grantees with resources and established a go-to website for community recovery. When direct service staff needed to build their skills, but grantee organizations could not afford to send staff to training sites, we developed online, instructor-led courses. As more communities wanted to host veteran stand-down events and DOL sought to support these, AHP prepared materials and a website to ease the challenge of organizing an event.
 
We measured learning impacts. Following training, we not only asked if participants were satisfied, we also asked about what they learned and if their participation led to changes in their behavior, practice, or policy.
 
Through NVTAC, AHP quickly became the go-to source for a broad range of technical assistance, training, and policy advice on veterans’ homelessness programs and issues to existing and potential audiences. This has been done through:

  • developing, conducting, and documenting extensive outreach efforts to national, state, and local employers to increase their awareness of HVRP, HFVVWF, IVTP, and SD in order to increase employment and training opportunities for veterans experiencing or at risk of homelessness;
  • identifying, extracting, documenting, and sharing best practices or other case-study-oriented overviews, as defined and directed by VETS;
  • assisting VETS leadership by suggesting and conducting research and program improvement-based studies, as ultimately defined and directed by VETS; and 
  • providing consulting to an external national evaluation of the HVRP.
Among the major accomplishments in this project, AHP developed remote service-informed technical assistance and research-driven virtual training to grantees in settings ranging from urban to rural across the nation, serving women veterans, incarcerated veterans, veterans in families, Native American veterans, and single male veterans. Training topics included improving employment outcomes to justice-involved veterans, approaches to job-driven training, and meeting the needs of veterans with behavioral health and other challenges. In addition, NVTAC has provided onsite grantee-specific assistance to improve program operations, integrate use of best practices, and achieve desired outcomes in the Boston, Philadelphia, Atlanta, Chicago, Dallas, and San Francisco regions. NVTAC developed a number of electronic and print materials, including brief video interviews with experienced grantees, briefing papers, research results, website updates, and a self-paced elearning course on job retention for veterans.
 
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