Integrating Primary and Behavioral Health Care: Transforming Outcomes through Integrated Care Models and Design
Integrating primary care and behavioral health care is essential to delivering effective whole-person care, addressing both physical and mental health needs.
For over 35 years, AHP has been improving health and integrated care services for hospitals, Federally Qualified Health Centers, and community mental health and substance use treatment centers alike. Our consulting, technical assistance, research and evaluation, and administrative services are tailored to support our clients’ integrated care goals. With AHP, you’ll never walk alone.
Historically, a lack of coordination between primary and behavioral health care has led to barriers to access, poor health outcomes, and increased healthcare costs, particularly for underserved communities. When these
systems operate in silos, patients often face fragmented services that can be particularly harmful to individuals experiencing severe mental health and addiction disorders with complex comorbid chronic medical conditions. Effective integration bridges critical gaps, leverages expertise, improves continuity of care, and enhances patient outcomes and care satisfaction while promoting health equity and decreasing the cost of care.
Expert Support
AHP recognizes that every integrated care program is shaped by the unique needs of its community. To meet these challenges, we collaborate closely with our clients—gaining a deep understanding of the populations served, program goals, and specific obstacles. Our team of experts helps design and refine integrated health models that deliver more effective, coordinated, and personalized care.
AHP has a wealth of experience in the following areas:
- Workflow and business process design
- Policy and procedure development
- Technology reconfiguration
- HIPAA and 42 CFR Part 2 compliance
- Education and training
- Long-term services and supports
- Workforce recruitment and retention
- Electronic health record data optimization
- Quality assurance and strategic planning
- Streamlining billing, coding, and finance
- Reporting and evaluation
Our Proven Process
AHP focuses on supporting care coordination models that satisfy state and federal mandates and align with the unique geographic (rural, urban, frontier) and socioeconomic characteristics of the populations you serve. Our consulting process, fully adaptable to each organization, integrates the industry’s best practices and incorporates a range of solutions tailored to your organization’s needs.
Care organizations face a myriad of complex challenges when working to integrate primary and behavioral health care, including:
- Complicated funding and payment systems
- Implementing cultural and workflow changes required to integrate multidisciplinary, cross-departmental, and community-partnered teams
- Maintaining a quality workforce
- Developing processes to communicate and document integrated care plans, interventions, referrals, and medication changes
- Evaluating and analyzing large and variable data sets to demonstrate savings, patient outcomes, and
determining necessary adjustments to improve upon current practices
Integrated Care / Whole-Person Solutions
The need for integrated care has never been more pressing. Rising mental health challenges, substance use, fragmented health systems, escalating costs, and workforce shortages are leaving both providers and patients undersupported and underserved. With evolving state and federal mandates and growing public demand for coordinated treatment, organizations must act now to stay ahead of regulatory changes and meet community needs.
AHP is your strategic partner in making the leap to a fully integrated care organization. We specialize in tailored, step-by-step support to help agencies and providers transform disconnected systems into an integrated care delivery model that works. From readiness assessment to implementation and evaluation, we ensure you have the tools, guidance, and expertise to succeed—and stay compliant.
AHP’s Proven Pathway to Integrated Care
AHP provides support and tools to plan for, implement, improve, and advance your integrated care program. Using best practices and proven processes of planning, implementation, and evaluation, we empower clients to access the resources, information, data, and support they need to deliver high-quality, effective, and patient-centered services for those they serve.
Strategically aligned with your specific needs:
- Assess your organization’s integration readiness, current practices, and future goals. We listen.
- Plan and set goals to identify your needs. This may include helping you find the most effective integrated care model for your organization, analyzing data, setting strategic planning goals, or supporting grant writing to fund your integrated care initiative. We have walked in your shoes and bring a wealth of experience.
- Develop a tailored plan to address your needs and challenges, working closely with your team to help
connect your clinic data and outcomes with the information you need for financial and strategic planning. We help guide you to the most effective practices. - Implement your custom plan of action. We walk with you every step of the way.
- Evaluate and support ongoing quality improvement and strategic planning to ensure your integrated care model is both cost-effective and outcome-driven, powered by data insights and measurable impact. We help you make your data actionable.
Why wait? The longer care is divided, the more vulnerable patients fall through the gap. AHP helps identify gaps and close them, improving critical care for people in need.
About Us
Advocates for Human Potential, Inc. (AHP) creates powerful solutions to improve health and human services systems. By partnering with the federal government, states, municipalities, healthcare systems, and nonprofits, we help people experiencing the greatest disadvantages lead full and productive lives. We are national leaders in training and technical assistance, research and evaluation, publishing, and dedicated consulting. On issues from workforce development to mental health, substance use disorders to housing and homelessness, we help our clients enhance behavioral health care through systems change. AHP was founded nearly 40 years ago to develop solutions for some of the biggest social infrastructure challenges across the nation. Our company has offices in metro Boston, Chicago, Los Angeles, Phoenix, and Tampa. Find out more at www.ahpnet.com.
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