
The Will to Heal: Mobilize
Mobilize
Video Transcript
Patrick Gauthier: You don’t have to drive far–you don’t have to look very hard to see a level of human suffering that’s unacceptable. And you know the goals for this epic level of investment in infrastructure, workforce, crisis response, is access to care.
Off-screen: There’s a need for developing alternative crisis response and justice intervention systems when police are necessary.
CCMU Worker (on the phone): And any medications that we should be aware of either medical or psychiatric?
Veronica Welch: The big thing I think about the crisis care mobile units is that when somebody is having a crisis related to their mental health, clinicians will respond to the call as opposed to law enforcement.
John Garcia: Incarcerating somebody because they’re presenting a certain way in the community isn’t helpful.
Mary Anne Diaz: What if you’re having a crisis at 2:00 in the morning or on the weekend and your clinic is not open?
Megan Hinshaw : We catch people at a really challenging moment of their life. We reach a lot of people in probably the worst day they’ve ever had.
John Garcia (off-screen): Being part of a team that will go out anywhere, any place, for anyone I think is changing lives. Being that installation of hope when they felt that hope was lost.
Marlies Perez: We have a lot facing us, but we also have this resilient spirit in California. We’re so innovative here; I love that part about California. And we’re so supported by the administration, and people want people to get better.
Mark Faucette: Our focus is the most marginalized communities in California–the people that are not showing up to services–the people that cannot afford services. And that’s really the key to making a difference.
Monica Reeves: We are able to identify that person that’s not otherwise been connected and be able to conduct those warm handoffs and connect them to the services that they need.
Off-screen: I find us to be really important because we provide a service for folks that might not have existed, you know, 5 or 10 years ago.
Off-screen: People are feeling heard. They just feel like they matter.
CCMU Worker (on the phone): We should be able to get a team out to Nevada in about the next 20 minutes. Does that work well for you? Will you both be home?
John Garcia: You can call us 24 hours a day, 7 days a week, you know, and we’re here for you.
Patrick Gauthier: There are literally hundreds of thousands of people in this state and millions of people around the country who lack that basic access. So, in the most fundamental terms that’s the goal; it’s create a lot of new access.
Marlies Perez: So, I firmly believe that that we will achieve that.
John Garcia: That’s the only way that our community will be able to heal.
This driving documentary captures the life-changing impact of Crisis Care Mobile Units (CCMUs), which deliver expert support directly to individuals in the midst of a crisis—anytime, anywhere. Through personal and emotionally resonant interviews with CCMU team members, the film offers a firsthand look at the challenges, triumphs, and profound need for this 24/7 program. Highlighting stories of hope and connection, this film is a moving testament to how California is meeting people where they are, offering critical care when its most needed.
About Us
Advocates for Human Potential, Inc. (AHP) creates powerful solutions to improve health and human services systems. By partnering with the federal government, states, municipalities, healthcare systems, and nonprofits, we help people experiencing the greatest disadvantages lead full and productive lives. We are national leaders in training and technical assistance, research and evaluation, publishing, and dedicated consulting. On issues from workforce development to mental health, substance use disorders to housing and homelessness, we help our clients enhance behavioral health care through systems change. AHP was founded nearly 40 years ago to develop solutions for some of the biggest social infrastructure challenges across the nation. Our company has offices in metro Boston, Chicago, and Los Angeles. Find out more at www.ahpnet.com.
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